City Times

MTS eases access with mobile ticketing app

MTS eases access with mobile ticketing app

Monica de la Cruz, Managing Editor

February 28, 2018

Filed under VOICE

Feb. 28, 2018 As the No. 7 bus approaches the B Street stop, its display flashes the warning to riders, HAVE FARE READY. While most riders prepare to b...

Should we hear about Snowden? — Press is right to ignore Snowden’s leaks

Diego Lynch

February 26, 2014

Filed under OPINION, VOICE

Events of the last 15 years have delivered challenges and opportunities. The National Security Administration (NSA) has responded through the mass surveillance that prompted Edward Snowden’s actions and a conundrum for the press: When someone commits espionage should the press interpret and disseminate the national security information revealed?   Unlike previous eras, we are no longer fighting a s...

Should we hear about Snowden? — Media blackouts do more harm then good

February 26, 2014

Filed under OPINION, VOICE

“Every time you pick up a phone, dial a number, write an email, make a purchase, travel on the bus carrying a cell phone, swipe a card somewhere, you leave a trace, and the government has decided that it’s a good idea to collect it all, everything, even if you’ve never been suspected of a crime.” That revelation is actually from a second interview given by former...

Rehabilitation over jail time

Michelle Moran

December 18, 2013

Filed under VOICE

Governor Jerry Brown recently denied a bill that would allow charges such as simple drug possession to be treated as a misdemeanor as opposed to a felony. Around 10,000 people a year are convicted of drug possession felonies in California alone, yet the passing of this bill could have reduced prison and jail overcrowding in California. As of now, California prisons remain over...

Big Brother goes too far

Torrey Spoerer

December 14, 2013

Filed under VOICE

Before an American makes a post on their Facebook wall, they may have to consider how the material of the post would look in the eyes of Big Brother. The National Security Agency is an American government program that potentially listens into a majority of national (and international-to-America-connected) phone calls and looks up topics of interest on social media outlets...

Minimum wage is not enough

Sandra Galindo

December 14, 2013

Filed under VOICE

Fifty years ago, Martin Luther King died fighting against the oppression of workers. He was working on The Poor People’s Campaign; a campaign demanding economic and human rights for all, regardless of race. To honor the anniversary of this fight, many events across the United States were held. But the reality is that the changes accomplished by Dr. King have not improved ...

Patient Protection and Affordable Care Act

Torrey Spoerer

December 7, 2013

Filed under VOICE

The era of the Patient Protection and Affordable Care Act, commonly known as "Obamacare," began Oct. 1. That's when Americans without health insurance, some 48 million, can began to sign up for coverage in most of the country. This contentious new law mandates that everyone get health coverage or face a penalty. The general idea is that people will be able to access health ...

Some customers are just awful

Torrey Spoerer

December 5, 2013

Filed under VOICE

From early November through the final hours of New Year's Day, retail stores and restaurants are about to endure their chaotic surge in customer traffic and increased profits from said traffic surge.The famous -- or maybe more infamous -- motto "the customer is always right" has always been the top rule used to push service staff into giving an absolute priority to customer...

Don’t get mad at the cashier

Michelle Moran

December 5, 2013

Filed under VOICE

In most businesses, if not all, there is one mutual agreement: the customer is always right. Even when they yell at an employee and cause a scene in public, is the customer still right? A manager will most likely say something like "Don't argue with the customer. Just calmly get a manager and they will resolve it." But that doesn't justify getting yelled at for most likely...

Purchasers are not to blame

William Morse

December 5, 2013

Filed under VOICE

As the holidays are approaching, so are the overwhelming feelings of consumerism, as everyone goes sale-crazy and buys everything in sight. For anyone who happens to work in retail or any service that works face to face with customers, they may have heard the phrase “The customer is always right.” Be it from a manager or a parent or anyone else: This is completel...

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